phluck Terms and Conditions

You must be at least 21 years of age to register and use phluck. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from the Philippines or a jurisdiction where doing so is lawful. You are responsible for providing accurate and complete information during registration, and you must keep your account details up to date at all times. Each person may hold only one account — duplicate accounts are not permitted and may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

All transactions on phluck are conducted in Philippine pesos (PHP). We support deposits via GCash, Maya, and online bank transfer. You may only deposit funds from payment methods registered in your own name — third-party funding is not allowed. Withdrawal requests are processed subject to identity verification and any applicable wagering conditions. phluck reserves the right to request supporting documentation before releasing funds, in line with our obligations underapplicable Philippine anti-money laundering regulations. Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of transaction.

All games available on phluck — including slots and live casino tables — are provided for entertainment purposes. Game outcomes are determined by certified random number generation or by live dealer procedures, and phluck does not manipulate results in any way. You agree to use the platform only for lawful personal entertainment and not to employ any automated tools, bots, scripts, or exploits that could interfere with the normal operation of any game. Any attempt to collude with other players, exploit software errors, or engage in fraudulent activity will result in immediate account suspension and forfeiture of any associated balance. phluck reserves the right to void any game round where a technical error or irregularity is detected, and the decision of phluck in such matters is final.

You are responsible for keeping your password secure and for logging out of your account when using a shared or public device. phluck will never ask for your password via email, chat, or any other channel — if you receive such a request, treat it as fraudulent and contact us immediately. Prohibited conduct includes, but is not limited to: opening accounts on behalf of another person, using the platform for any commercial purpose, attempting to reverse-engineer any part of the site, and engaging in any behaviour that disrupts other users' experience. phluck reserves the right to suspend or permanently close any account found to be in breach of these rules, with or without prior notice, and to withhold any balance pending investigation where fraud is suspected.

phluck is committed to promoting responsible gaming among all Filipino players. We provide tools to help you manage your activity, including the ability to set deposit limits and request self-exclusion. If you feel that your gaming is no longer recreational or is causing financial or personal harm, we strongly encourage you to make use of these tools and to seek support. Full details of the responsible gaming resources available to you are set out on our Responsible Gaming page. Players who have self-excluded must not attempt to re-register or circumvent any restriction placed on their account — doing so is a breach of these Terms and Conditions and may be reported to the relevant authorities.

All content on the phluck platform — including but not limited to text, graphics, logos, icons, images, audio clips, and software — is the property of phluck or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this platform without the prior written consent of phluck. The phluck name, logo, and all related marks are trademarks of phluck and may not be used in connection with any product or service that is not affiliated with phluck, or in any manner that is likely to cause confusion or that disparages phluck.

phluck provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous and error-free access, we do not guarantee that the platform will be uninterrupted, secure, or free from technical faults at all times. To the fullest extent permitted by Philippine law, phluck shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform, including loss of data, loss of profits, or any other financial loss. Your sole remedy in the event of dissatisfaction with the platform or any game is to discontinue use and close your account. Nothing in these Terms and Conditions limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.

phluck reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date shown at the top of this page. Your continued use of the platform after any such changes constitutes your acceptance of the revised Terms. We recommend that you review this page periodically to stay informed of any updates. If you do not agree with any revised Terms, you should stop using the platform and may request account closure by contacting our support team.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. These Terms constitute the entire agreement between you and phluck with respect to your use of the platform and supersede all prior agreements or understandings.